Data Secrets values your privacy

This Privacy Policy governs all aspects of how Data Secrets, Inc. employees, contractors and affiliates (collectively “Data Secrets”, “We”, “Us” or “Our”) collect, use, maintain, disclose and process Personal Data (as defined below) from prospects, customers, suppliers, business partners and other individuals.

Data Secrets is committed to protecting the confidentiality, integrity and security of all Personal Data entrusted to us by you. We have prepared this policy to inform you of our policy and practices concerning the collection, use, disclosure and processing of Personal Data.

What data do we collect?

We, from time to time, may collect data that identifies or can be used to identify a natural person, directly or indirectly (“Personal Data”). Examples of Personal Data include, but are not limited to, first and last name, date of birth, email address, gender, occupation, or other demographic information.

In addition to Personal Data that you provide to us, we may collect other information about your visits to our websites and your access to our online services and software.  For example, we may collect information about your computer, such as 

your IP address; the type of internet browser you are using; the type of computer operating system you are using; the domain name of the websites from which you linked to our websites; and usage statistics in relation to your use of our software. This information will only be collected for planning, forecasting and/or evaluation purposes.

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Register for and/or use any of our products or services
  • Visit one of our websites
  • Consult with our customer support team
  • Voluntarily complete a customer survey or provide feedback via email
  • Apply for a job

We may also collect information about you when you access or use our products and services, including:

  • Usage information
  • Log information
  • Device information
  • Information collected by cookies and other tracking technologies

How will we use your data?

We may use the Personal Data we collect for a range of reasons, including:

  • To provide, operate and maintain our products and services
  • To enable you to access and use our products and services
  • To communicate with you to provide customer support
  • To send you technical notices, updates, security alerts and administrative messages
  • To send you requested materials, information or marketing communications
  • To help improve and further develop our websites, products and services
  • To process your job application

Our use of Personal Data is limited to these purposes. Unless permitted by law, no Personal Data about a user is collected, without an appropriate entity first obtaining the consent of the data subject to the collection, use, dissemination or processing of that information.

How do we store & protect your data?

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.  We securely store your data on systems located in the United States and protect it using industry standard security measures.

We retain Personal Data where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved, but, generally, we’ll refer to these criteria in order to determine retention period:

  • Whether we have a legal or contractual need to retain the data.
  • Whether the data is necessary to provide our services.
  • Whether our users have the ability to access and delete the data within their accounts.
  • Whether our users would reasonably expect that we would retain the data until they remove it or until their accounts are closed or terminated.

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data.

The right to corrections and updates – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erase your data – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please email us at  We will respond to your request within 30 days.

Promotional and Newsletter Communications

You may opt out of receiving promotional and newsletter emails from us by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing with your specific request. If you opt out, we may still send you non-promotional communications, such as security alerts and notices related to your access to or use of our products and services or those about your account or our ongoing business relations.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies or to prompt you before accepting such a cookie. Please note that, if you choose to remove or reject browser cookies, this could affect the functionality of our websites.

California Residents

Under California law, California Residents who have an established business relationship with Data Secrets may choose to opt out of our disclosure of personal information about them to third parties for direct marketing purposes. If you choose to opt-out at any time after granting approval, email

Privacy policies of other websites

Our website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and place any updates on the Data Secrets website. This privacy policy was last updated on December 4, 2019.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via email at